YELS Concept

  BUSINESS ETIQUETTE Business Etiquette This is the expected behavior and mannerism amongst professionals. It entails acting in a manner appropriate to the situation and recognizing cultural differences.  This is the manner in which one should behave in a business environment. It is how one should interact with team members, clients and business associates. The appropriate behavior of this etiquette is reflected in how you dress, address people and how you behave with people. Types of Business Etiquette - Telephone Etiquette: refers to the appropriate behavior you should adopt when having business related conversations. 1. Identify yourself when making a phone call. Introduce yourself and where you are calling from.  Also, endeavor to wait for the response of the call recipient. 2. Address the caller by name and courteously e.g., “am I on to……?” 3. Listen more than you speak and respond politely. 4. Close the conversation with an appropriate salutation, e.g., “thank you f...

Businesses are emphasizing on e-learning trends because if the high competition, less time and aim to produce more to meet the demands of the customers. The top benefits are: 1. Online Learning Engages Employers E-learning training techniques through corporate training makes the learning process more engaging and effective. For example, social learning and  collaboration improves team work. 2. Online Classes Save Time People do not want to go classes, which might seem like a waste of time. Instead when they find free time, the can open their computer and get started  3. Online Learning Save Extra Cost online learning often cost less because you don't have to pay for professionals to come training your employees. 4. Environmental Friendly Learning Coaching of employees through online means like scheduling of online tests and quizzes helps to reduce paper consumption, printing ink and other waste caused by travelling for coaching purposes. Source: www.igniteTraining.com Yelsconc...

1. Basic human psychology. First and foremost, learn what motivates people. Take as an example the ambitious manager trying to work his way up the corporate ladder; he wants to appear smart and capable to his boss. Help him /her do that and you have a customer for life. 2. Listening skills. People want to feel heard and understood. Even if you're marketing online, make listening part of your social media engagement strategy and tie your messaging to that understanding. 3. Prospect filtering. Build into your sales process a step where you determine if the prospect is the right "fit." Sometimes it’s budget, sometimes it’s personality, sometimes it’s your ability to deliver what they need. Whatever it is, get that out of the way early so you don’t waste your time and theirs. 4. Strategic positioning. Figure out where you stand relative to the market and focus your sales efforts on communicating that core value proposition. Are you a low-price, high-volume commodity or a prem...

  Soft skills cannot be measured but can be proved. Soft skills are so important because they are the keys to building relationships, gaining reputation, and creating more opportunities for you to develop your relationship. The five soft skills are: 1. Communication Why do we need to communicate effectively? Both written and verbal communication skills are very important in the work place because: (a) It helps you create a positive image (b) They improve your chances of building relationship with your coworker (c) It boost performance